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Senior Helpline: 211 * City of Jacksonville: 630-CITY

Tuesday, October 28, 2008

Talking Book application certification

Yes, Librarians can certify Talking Book applications. We often receive questions regarding whether librarians at the Jacksonville Public Library can certify applications for those customers interested in applying for Talking Book service. Even though the application does not specifically list "librarian" as a certifying authority, a librarian is considered a "qualified person". If the customer's disability is obvious (ex. white cane, guide dog, etc.) or the customer explains that because of their age or declining health that they are unable to read large print it is the librarian's discretion as to whether or not he or she feels comfortable in certifying the customer's application. If a librarian feels that none of these criteria is valid he or she should just recommend the customer to another certifying authority such as a doctor, nurse, or other qualified person listed on the application.

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